Our approach to privacy
CONGO International News respects reader privacy and aims to process personal information fairly, transparently and only for legitimate purposes.
1. Information we collect
We may collect information that you provide when creating an account, purchasing a subscription, joining a newsletter, submitting a contact form, commenting on an article or communicating with our support team.
This may include your name, email address, contact information, subscription status and communication preferences.
2. Website and usage information
We may collect technical and usage information, including your browser type, device information, pages visited, referral source, approximate location and interaction with articles or features.
This information helps us understand how readers use CONGO International News and improve website performance, content and security.
3. Payments
Subscription payments will be processed through Paystack or another approved payment provider.
CONGO International News should not store complete card details. Payment providers may collect and process payment information according to their own privacy and security policies.
4. How we use information
We may use personal information to provide reader accounts, process subscriptions, deliver newsletters, respond to enquiries, personalise content, prevent fraud and improve our services.
We may also use account and subscription information to determine whether a reader may access Premium content.
5. Cookies and similar technologies
CONGO International News may use cookies and similar technologies to maintain sessions, remember preferences, measure website usage, support advertising and improve the reader experience.
Where required, readers will be given choices about non-essential cookies.
6. Sharing of information
We may share information with trusted service providers that support hosting, payments, email delivery, analytics, customer support and security.
We do not sell personal information. We may disclose information where required by law or where necessary to protect users, our services or the public.
7. Data retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, including legal, financial, security and operational requirements.
8. Your rights
Depending on applicable law, you may request access to personal information, correction of inaccurate information, deletion, restriction of processing or withdrawal of consent.
Some information may need to be retained where required for legal, contractual or security reasons.
9. Information security
We use reasonable technical and organisational safeguards to protect personal information. However, no internet-based service can guarantee absolute security.
10. Changes to this policy
We may update this privacy policy when our services, legal obligations or data practices change. The updated version will be published on this page.
11. Contact
Questions or requests relating to privacy may be sent to privacy@glenwoodnews.co.za.